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BEGIN:VEVENT
DTSTART:20190409T133000Z
DTEND:20190409T150000Z
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SUMMARY:April Member Seminar: Excellence in Customer Service
DESCRIPTION:"Excellence in Customer Service-Tools for Moving Clients from Indifferent to Elated"\n\n\n\nConventional advice on customer service often stops at comments like "the customer is always right" and "exceed their expectations." Unfortunately that advice rarely turns into a truly exceptional client approach. This seminar will walk participants through warning signs of a fragile customer service approach\, where the "happy client" experience really begins and how client frustration can be turned into a great relationship opportunity.\n\n\n\nJoin us at Peoria Public Library's Main Branch for this free member seminar.
X-ALT-DESC;FMTTYPE=text/html:<span style="font-size:14px\;"><span style="font-family:arial\;">&quot\;Excellence in Customer Service-Tools for Moving Clients from Indifferent to Elated&quot\;<br />\n<br />\n<em>Conventional advice on customer service often stops at comments like&nbsp\;</em>&quot\;the customer is always right&quot\;<em>&nbsp\;and&nbsp\;</em>&quot\;exceed their expectations.&quot\;<em>&nbsp\;Unfortunately that advice rarely turns into a truly exceptional client approach. This seminar will walk participants through warning signs of a fragile customer service approach\, where the &quot\;happy client&quot\; experience really begins and how client frustration can be turned into a great relationship opportunity.</em></span></span><br />\n<br />\n<span style="font-family:arial\;"><span style="font-size:14px\;">Join us at Peoria Public Library&#39\;s Main Branch for this free member seminar. </span></span><br />\n&nbsp\;
LOCATION:Peoria Public Library Main Branch 107 NE Monroe Street Peoria\, IL 61602
UID:e.1773.18302
SEQUENCE:3
DTSTAMP:20260430T131211Z
URL:https://business.peoriachamber.org/events/details/april-member-seminar-excellence-in-customer-service-18302
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