2015 Jump Effect Leadership Series Featuring Disney's Approach to Quality Service
Date and Time
Thursday Sep 24, 2015
8:00 AM - 4:00 PM CDT
September 24, 2015
8:00 a.m. to 4:00 p.m.
Location
Jump Trading Simulation and Education Center
Fees/Admission
$540.00
Contact Information
Lynn Geier
(309) 677-0826
Lynn.M.Geier@jumpsimulation.org
Send Email
Description
Jump is proud to announce that we are bringing Disney Institute back to Peoria, this year with their course, Disney's Approach to Quality Service!
Excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding your customer’s expectations and putting the right guidelines and service standards in place to exceed them. With more than 90 years of world-renowned customer service, no one understands this better than Disney.
