Crack the Communication Code: Words That Work

Description

This isn't just a training-it's a game-changer. Join Mary Shores by immersing yourself in the world of communications and customer service that is sure to transform the way you think about the entire customer experience at your organization.

In an increasingly competitive healthcare industry, customer and employee satisfaction is critical to your organization's success. An innovative, positive communication strategy is what will make you stand out among the crowd. Learn how to Crack the Communication Code using Words That Work to drastically increase both satisfaction and retention, enhance knowledge and confidence in your employees, improve collections, and build long-lasting relationships with your customers and staff!

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